Terms of Service

Effective Date: October 1, 2026

1. Introduction

Welcome to Blatextee. These Terms of Service explain the terms that apply when you access our website, purchase products, communicate with us, or otherwise use services provided through our online store.

Throughout these Terms, “Blatextee,” “we,” “us,” and “our” refer to Blatextee. “You” and “your” refer to the customer, visitor, or other person using our website.

By using our website or placing an order, you agree to these Terms of Service and any policies referenced within them. If you do not agree with these Terms, please do not use the website or place an order.

2. Online Store Use

You may use our website for lawful personal shopping and other legitimate purposes.

When using the website, you agree not to:

  • Use the website for unlawful or fraudulent activities.
  • Attempt to interfere with the operation or security of the website.
  • Introduce malicious code, viruses, or other harmful material.
  • Attempt to gain unauthorized access to accounts, systems, or data.
  • Use automated methods that place an unreasonable burden on the website.
  • Provide deliberately false or misleading information when placing an order.

We may take reasonable steps to protect the website, our customers, and our business when suspicious or unauthorized activity is identified.

3. Product Information

We aim to provide useful product information, including product names, descriptions, images, available sizes, colors, and other relevant details.

Product appearance may vary slightly depending on factors such as screen settings, lighting, photography, or device display. Customers should review the information provided on the applicable product page before purchasing.

If a material product detail is found to be incorrect, we may update the relevant product information.

4. Product Availability

Products and available options may change over time.

An item appearing on our website does not necessarily mean that it will remain available indefinitely. Availability may change before or after an order is submitted.

If we cannot fulfill an ordered item, we may contact you using the information associated with your order and provide information about the available next steps, including an applicable refund where necessary.

5. Prices

Product prices are displayed in U.S. dollars (USD) unless otherwise indicated.

Prices may change from time to time. A price change generally does not alter the price of an order that has already been successfully placed and confirmed, except where an obvious pricing or technical error needs to be addressed.

Any applicable shipping charges or other amounts associated with an order will be presented during checkout where relevant.

6. Orders

When you place an order, you are responsible for providing accurate information, including:

  • Your name
  • Email address
  • Billing information
  • Shipping address
  • Contact information
  • Product and quantity selections

Please review your information carefully before completing checkout.

Submitting an order does not require us to accept or fulfill an order where there is a legitimate reason it cannot be processed.

7. Order Confirmation

After an order is successfully submitted, you may receive an order confirmation using the email address provided during checkout.

An order confirmation records the details submitted with your purchase. It does not prevent us from contacting you if an issue is later identified with payment, product availability, shipping information, suspected fraud, or another matter affecting fulfillment.

8. Order Changes and Cancellations

If you need to request a change or cancellation, contact us as soon as possible at [email protected] or +1 (203) 641-5420.

We cannot guarantee that an order can be changed or canceled after it has entered processing or shipping.

If an order has already shipped, an eligible item may need to be handled through our Returns and Refunds Policy.

9. Payment

Payment must be completed using a payment method available during checkout.

Depending on the options displayed at checkout, payment methods may include:

  • PayPal
  • Visa
  • Mastercard

Payment information required to authorize a transaction may be processed by the applicable payment service provider.

We may receive transaction-related information such as payment status, transaction reference, and limited payment method details needed to administer an order.

For more information about personal information associated with payments, please review our Privacy Policy.

10. Shipping and Delivery

Blatextee currently ships within the United States.

Our current shipping options include:

Shipping MethodCostProcessing TimeTransit TimeEstimated Total Time
Standard Shipping$5.991–3 business days5–10 business days6–13 business days
Express Shipping$19.991–3 business days2–5 business days3–8 business days

Our order cut-off time is 3:00 PM ET, Monday through Friday.

Orders of $80.00 or more qualify for free shipping where the applicable free shipping option is available at checkout.

Tracking information is emailed after an order has shipped.

Delivery times are estimates and may be affected by carrier operations, holidays, weather, address problems, or other circumstances outside our reasonable control.

Please review our Shipping Policy for complete shipping and delivery information.

11. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that shipping information can be changed after an order has entered processing or has been transferred to the shipping carrier.

12. Returns and Refunds

Blatextee accepts eligible returns within 30 days from the date of delivery.

Eligible returns from customers in the United States are handled by mail with free return shipping. An approved return label can be downloaded and printed.

We do not charge a restocking fee for eligible returns.

Approved refunds are issued to the original payment method, including PayPal, Visa, or Mastercard as applicable. Refunds are processed within 5–7 business days after the returned item is received and inspected.

Additional time may be required by your bank, card issuer, or payment provider before the refund appears in your account.

Please review our Returns and Refunds Policy for eligibility requirements, return instructions, and additional details.

13. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from the item ordered, please contact us within the applicable return period.

We may request your order number, a description of the issue, and photographs that reasonably help us review the problem.

Eligible damaged, defective, or incorrect items may qualify for a replacement or an applicable return and refund under our Returns and Refunds Policy.

14. Undelivered Orders

If an order does not arrive within the expected delivery period, review the tracking information provided with your shipping confirmation.

If tracking indicates a delivery problem or does not update for an unusual period, contact our customer support team. We will review the available order and shipping information and determine the appropriate next steps.

15. Promotions and Discounts

From time to time, Blatextee may make promotional offers or discount codes available.

Specific promotions may have their own conditions, such as an expiration date, eligible products, minimum purchase requirement, or limitations on combining promotions.

Any specific conditions applicable to a promotion should be reviewed before completing an order.

16. Intellectual Property

The website and its original content, including text, website graphics, layout elements, branding, and other materials created for Blatextee, may be protected by applicable intellectual property laws.

You may use website content for ordinary personal and non-commercial browsing or shopping purposes.

You may not reproduce, distribute, modify, republish, or commercially exploit protected Blatextee website content without authorization, except where permitted by applicable law.

Third-party names, trademarks, artwork, or other intellectual property remain the property of their respective owners where applicable.

17. User Content and Communications

If you submit a review, message, question, image, or other content to us, you are responsible for ensuring that the content does not violate applicable law or the rights of another person.

You should not submit content that contains malicious software, unlawful material, or information that you are not authorized to provide.

Customer service communications may be retained when reasonably necessary to respond to requests, maintain transaction records, resolve disputes, or meet applicable business and legal requirements.

18. Third-Party Services

Our website may rely on third-party services for functions such as payments, shipping, analytics, hosting, or other technical operations.

Those services may be governed by their own terms and privacy practices when you interact directly with them.

Blatextee is not responsible for the independent content or practices of third-party websites that are outside our control.

19. Third-Party Links

Our website may occasionally contain links to external websites.

A link to another website does not necessarily mean that Blatextee controls or endorses all content, products, services, or practices on that website.

You should review the applicable terms and privacy policies before providing information to an external service.

20. Privacy

Personal information collected through the website is handled as described in our Privacy Policy and Cookie Policy.

These policies explain the types of information that may be collected, how information may be used and shared, and privacy choices that may be available to customers.

21. Website Availability

We may perform maintenance, updates, or technical changes that temporarily affect website availability.

We do not guarantee that every website function will always operate without interruption or technical error. If a technical problem affects an order or transaction, please contact us so we can review the relevant circumstances.

22. Disclaimer of Warranties

To the extent permitted by applicable law, the website is provided on an “as available” basis.

Nothing in these Terms is intended to exclude warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

Product-specific rights relating to damaged, defective, incorrect, or otherwise nonconforming products remain subject to applicable law and our relevant customer policies.

23. Limitation of Liability

To the extent permitted by applicable law, Blatextee will not be responsible for indirect, incidental, special, or consequential losses resulting from use of the website where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.

This provision does not limit any consumer rights that cannot legally be waived.

25. Governing Law

These Terms are governed by applicable laws of the United States and the State of Connecticut, without limiting any mandatory consumer protections that may apply to you.

26. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. Changes to These Terms

We may update these Terms of Service when our website, services, policies, or applicable requirements change.

When changes are made, the revised Terms will be posted on this page and the Effective Date will be updated.

Your continued use of the website after updated Terms become effective will be subject to the revised Terms, to the extent permitted by applicable law.

28. Contact Information

Questions about these Terms of Service can be directed to:

Blatextee
15 Glenmoor Dr
East Haven, CT 06512
United States

Email: [email protected]
Phone: +1 (203) 641-5420

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: Closed