Privacy Policy

Effective Date: October 1, 2026

Introduction

Blatextee respects the privacy of customers and visitors who use our website. This Privacy Policy explains what information we may collect when you browse our website, place an order, contact us, or otherwise interact with our services. It also describes how that information may be used, shared, stored, and protected.

By using our website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately when appropriate.

Information We Collect

The information we collect depends on how you interact with Blatextee. It may include:

Contact information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Order information

  • Products purchased
  • Order number
  • Order value
  • Shipping method
  • Order and delivery status
  • Information related to returns, refunds, or customer service requests

Payment-related information

When you make a purchase, payment information is handled through the payment services available at checkout. We may receive limited information about the transaction, such as payment status, transaction reference, payment method type, or billing details needed to process and maintain order records.

Technical and website information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages viewed
  • Date and time of visits
  • General website interaction information
  • Cookie and similar technology identifiers

Communications

If you contact us, we may keep the information you provide and records of our correspondence so that we can respond to your request and maintain appropriate customer service records.

How We Collect Information

We may collect information in several ways.

Some information is provided directly by you, such as when you place an order, enter shipping or billing details, contact customer support, submit a form, or choose to receive marketing communications.

Other information may be collected automatically through cookies and similar technologies when you browse or interact with our website.

We may also receive limited information from service providers involved in operating our store, such as payment processors, shipping providers, website service providers, or analytics services.

How We Use Your Information

We may use personal information when reasonably necessary to operate our store and provide requested services, including to:

  • Process and manage orders
  • Arrange shipping and delivery
  • Send order confirmations and tracking information
  • Process eligible returns and refunds
  • Respond to questions and customer service requests
  • Maintain transaction and business records
  • Operate, maintain, and improve our website
  • Understand website performance and customer interactions
  • Detect or address suspected fraud, misuse, or security issues
  • Comply with applicable legal, tax, accounting, or regulatory obligations
  • Send marketing communications when permitted by applicable law and your communication preferences

We do not use personal information for purposes materially different from those described in this policy without providing appropriate notice where required.

Cookies & Tracking Technologies

Blatextee may use cookies and similar technologies to support website functions and understand how visitors interact with the site.

Depending on the technologies active on our website, cookies may be used to:

  • Keep shopping cart functions working
  • Remember website or checkout preferences
  • Support account and session functionality
  • Measure website traffic and performance
  • Understand how pages and features are used
  • Support advertising or marketing measurement where applicable

Some cookies are necessary for website functionality, while others may relate to analytics, preferences, or marketing.

You can control certain cookies through your browser settings and, where available, through the cookie controls provided on our website. Disabling some cookies may affect how certain website features operate.

Sharing Information With Third Parties

We may share personal information with third parties when reasonably necessary to operate our business or provide services requested by customers.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Analytics providers
  • Customer service tools
  • Email and communication providers
  • Professional advisers where necessary
  • Government agencies or other parties when disclosure is required by applicable law

The information shared depends on the service being provided. For example, a shipping provider may need a recipient’s name, shipping address, and contact information to deliver an order.

We may also disclose information where reasonably necessary to protect our legal rights, investigate suspected fraud or misuse, or comply with a lawful request.

Payment Processing

Payments are processed through the payment options made available during checkout.

Payment providers may collect information necessary to authorize and complete a transaction. Their handling of payment information is also subject to their own privacy and security practices.

Blatextee may retain transaction-related information needed for order administration, refunds, accounting, customer service, fraud prevention, or legal compliance. This may include transaction references, payment status, and limited payment method information.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from Blatextee, we may use your contact information to send those communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in the message or by contacting us.

Unsubscribing from marketing messages does not prevent us from sending non-promotional communications that are necessary for an existing transaction, such as order confirmations, shipping updates, responses to customer service requests, or information concerning an order.

Data Security

We use reasonable administrative and technical measures appropriate to the nature of the information we handle to help protect personal information against unauthorized access, loss, misuse, or alteration.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also take reasonable precautions when using online services, including protecting account credentials where applicable.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period may depend on the type of information and why it is needed. For example, some order and transaction records may need to be retained for accounting, tax, dispute resolution, fraud prevention, or other legal and business requirements.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal obligations.

Children’s Privacy

Blatextee’s website and services are not directed to children under the age of 13, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

Your Privacy Rights

Depending on where you live and the laws that apply to your information, you may have certain privacy rights. These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how personal information is used or disclosed
  • Withdraw consent where processing relies on consent
  • Opt out of certain marketing communications

These rights are not absolute and may be subject to legal exceptions or verification requirements.

To submit a privacy-related request, contact us using the details provided below. We may need to verify your identity before completing certain requests.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to Blatextee and the relevant processing activity.

Depending on applicable requirements, these rights may include the right to request:

  • The categories of personal information collected
  • The categories of sources from which information was collected
  • The purposes for collecting, using, or disclosing personal information
  • The categories of third parties to whom information has been disclosed
  • Access to specific pieces of personal information
  • Correction of inaccurate personal information
  • Deletion of eligible personal information

California law may also provide rights concerning the sale or sharing of personal information and the use of sensitive personal information in circumstances covered by the law.

We will not discriminate against a consumer for exercising privacy rights provided by applicable California law.

Requests can be submitted using the contact information below. We may request information reasonably necessary to verify the identity and authority of the person making the request.

International Data Transfers

Although Blatextee serves customers within the United States, some service providers used to operate the website or provide supporting services may process information from locations outside the state or country where a customer is located.

When personal information is transferred or processed across jurisdictions, applicable privacy and data protection requirements may vary. Where required, appropriate measures will be used in connection with such transfers.

Changes to This Policy

We may update this Privacy Policy when our practices, website operations, services, or applicable requirements change.

When the policy is updated, the revised version will be posted on this page and the Effective Date at the top will be updated accordingly.

We encourage visitors to review this page periodically for the current version of our privacy practices.

Contact Information

For questions about this Privacy Policy or requests concerning your personal information, contact:

Blatextee
15 Glenmoor Dr, East Haven, CT 06512, United States

Email: [email protected]
Phone: +1 (203) 641-5420

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: Closed